01
The dealer network
"We have fourteen dealers. Nobody owns the channel. Every quarter, we re-discover the same five issues."
Multi-country dealer reality with no single owner internally; lead handovers patchy; pipeline visibility partial; the partner agreements written for a smaller business than the one that exists now.
Our angle: name the channel owner, set up the handovers so they're measured, write the partner accountability that survives a quarter.
02
Response time
"Inbound from the show is hot for forty-eight hours. By Tuesday the leads are cold and nobody remembers who called who."
Premium-buyer behaviour rewards fast, senior, contextual response. Founder-built sales motions struggle to scale that without losing the touch.
Our angle: a response-time promise we measure and keep, with the handovers set up and measured, without turning the team into a call centre.
03
Founder bottleneck
"Every serious deal still comes through me. I can't be the brand and the closer and the channel manager forever."
The founder is the relationship; the founder is the credibility; the founder is the brand. Letting any of that go is a strategy decision, not a delegation decision.
Our angle: a clear hand-off plan, executed in sequence, that keeps the founder in the relationships that matter and out of the ones that don't.